Nims & Associates continues to work with existing clients' and is accepting new clients during the Covid-19 pandemic. The health and well-being of our clients and staff is always our main concern.
Since the start of the pandemic, our consultants have worked uninterrupted from their home offices to support our clients' new and changing IT and ERP needs. We provide full IT and ERP consulting and support via telephone, virtual meetings, email, and remote access control software. Using these tools we we are able to accomplish and complete 95%+ of our client's support needs.
In the event that an on-site visit appears to be required, we do not schedule a visit until after we have discussed the need, site status and your safety protocols with you first. If it is agreed that a site visit is the best course of action, we follow prevailing local and federal recommendations for safe interactions, including but not limited to:
- Physical Distancing — All Nims staff will maintain proper social / physical distancing guidelines while visiting client facilities. We require that client staff do the same.
- Mask Wearing — Nims & Associates policy is that all Nims staff will wear face masks at client sites. We require that any client staff that we come in contact with must also wear masks or other face coverings. If there are client staff that can not wear masks, they should vacate the area(s) where we will be working before we arrive.
- Sanitizing — Nims staff will bring wipes / disinfectant / sanitizer with them to client sites. We will sanitize all working areas and surfaces we engage with to our satisfaction before beginning and after completing work. We recommend that clients sanitize and clean all surfaces we have come in contact with during our visit after we depart.
We appreciate your patience and consideration during these very trying times. As a consultant may be making several site visits per day, these precautions are intended to protect both our clients and our staff. Please do not hesitate to contact us if you should have any concerns, feedback or suggestions.
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